14 Day
Money Back Guarantee
It is
important to us that you are 100% happy with your purchase from Leigh Valentine
Beauty. If for any reason you are not completely satisfied with your item, you
can simply return it for full refund or exchange.
1. You can
return items within 14 days of original purchase date for a full refund or
exchange. Refunds do not include shipping and handling.
2. Please
send us an email with the reason for your return/exchange before you return
your item.
Please do
not send back your parcel until we e-mail you with the address and RMA number.
3. All
items must be returned in their original condition.
Products
in poor condition cannot be accepted for refund if: damaged, used, or in non
resealable condition.
4. The
buyer is responsible for all shipping charges on returned/exchanged
merchandise, which is returned because buyer purchased the wrong product/color
or because they don’t like the item (no defects). Buyer has the option to
provide a pre paid shipping label for exchanges.
5. All
refunds are subject to a 10% restocking and handling fee for products
purchased.
6.
Shipping disputes must be addressed by your shipping carrier, not subject to a
refund.
PRIVACY
POLICY
Thank you for accessing the Leigh Valentine Beauty Website
("Site"). We respect your privacy and want to protect your personal
information. To learn more, please read this Privacy Policy.
This Privacy Policy explains how we collect, use and (under
certain conditions) disclose your personal information. This Privacy Policy
also explains the steps we have taken to secure your personal information.
Finally, this Privacy Policy explains your options regarding the collection,
use and disclosure of your personal information. By visiting the Site directly or
through another site, you accept the practices described in this Policy.
This privacy policy applies to the Site. This privacy policy
does not necessarily apply to any offline collection of your personal
information. Please see below for details.
We are not responsible for the content or privacy practices on
any web site not operated by valentinespa.com. to which the Site links or
that links to the Site.
INFORMATION
COLLECTION AND USE
We collect information from you in several different ways on
this Site. One goal in collecting personal information from you is to provide
an efficient, meaningful, and customized experience. For example, we can use
your personal information to:
·
help make the Site easier for you to use by not having
to enter information more than once.
·
help you quickly find information, products, and
services.
·
help us create content that is most relevant to you.
·
alert you to new information, products, and services
that we offer.
(a)
Registration and Ordering. Before using certain parts
of any Site or ordering products, you must complete an online registration
form. During registration, you will be prompted to provide to us certain
personal information, including but not limited to your name, shipping and
billing address (es), phone number, email address, and credit card number. In addition, we may also ask you for your
country of residence and/or your organization's country of operation, so we can
comply with applicable laws and regulations, and for your gender. These kinds
of personal information are used for billing purposes, to fulfill your orders,
to communicate with you about your order and the Site, and for internal
marketing purposes. If we encounter a problem when processing your order, your
personal information may be used to contact you.
(b)
Log Files. As is true of most web sites, the Site
server automatically recognizes the Internet URL from which you access the
Site. We may also log your Internet protocol ("IP") address, Internet
service provider, and date/time stamp for system administration, order
verification, internal marketing, and system troubleshooting purposes. (An IP
address may indicate the location of your computer on the Internet.)
(c)
Product Reviews. You may choose to submit a product
review. If you post a review, we will ask for your email address and geographic
location. If you submit a review, your geographic location will be visible to
other users (your email address will be kept private). Also, any personally
identifiable information that you submit as part of the review can be read or
used by other visitors to the Site. We are not responsible for any personally
identifiable information that you choose to submit as part of your review. We
believe you can post a helpful review without disclosing any personal
information.
UPDATES TO THIS POLICY
If we change or update this Privacy Policy, we will post changes
and updates on the Site so that you will always be aware of what information we
collect, use and disclose. We encourage you to review this Privacy Policy from
time to time so you will know if the Privacy Policy has been changed or
updated.