Money Back Guarantee
important to us that you are 100% happy with your purchase from Leigh Valentine
Beauty. If for any reason you are not completely satisfied with your item, you
can simply return it for full refund or exchange.
1. You can
return items within 14 days of original purchase date for a full refund or
exchange. Refunds do not include shipping and handling.
send us an email with the reason for your return/exchange before you return
not send back your parcel until we e-mail you with the address and RMA number.
items must be returned in their original condition.
in poor condition cannot be accepted for refund if: damaged, used, or in non
buyer is responsible for all shipping charges on returned/exchanged
merchandise, which is returned because buyer purchased the wrong product/color
or because they don’t like the item (no defects). Buyer has the option to
provide a pre paid shipping label for exchanges.
refunds are subject to a 10% restocking and handling fee for products
Shipping disputes must be addressed by your shipping carrier, not subject to a
Thank you for accessing the Leigh Valentine Beauty Website
("Site"). We respect your privacy and want to protect your personal
also explains the steps we have taken to secure your personal information.
use and disclosure of your personal information. By visiting the Site directly or
through another site, you accept the practices described in this Policy.
does not necessarily apply to any offline collection of your personal
information. Please see below for details.
We are not responsible for the content or privacy practices on
any web site not operated by valentinespa.com. to which the Site links or
that links to the Site.
COLLECTION AND USE
We collect information from you in several different ways on
this Site. One goal in collecting personal information from you is to provide
an efficient, meaningful, and customized experience. For example, we can use
your personal information to:
help make the Site easier for you to use by not having
to enter information more than once.
help you quickly find information, products, and
help us create content that is most relevant to you.
alert you to new information, products, and services
that we offer.
Registration and Ordering. Before using certain parts
of any Site or ordering products, you must complete an online registration
form. During registration, you will be prompted to provide to us certain
personal information, including but not limited to your name, shipping and
billing address (es), phone number, email address, and credit card number. In addition, we may also ask you for your
country of residence and/or your organization's country of operation, so we can
comply with applicable laws and regulations, and for your gender. These kinds
of personal information are used for billing purposes, to fulfill your orders,
to communicate with you about your order and the Site, and for internal
marketing purposes. If we encounter a problem when processing your order, your
personal information may be used to contact you.
Log Files. As is true of most web sites, the Site
server automatically recognizes the Internet URL from which you access the
Site. We may also log your Internet protocol ("IP") address, Internet
service provider, and date/time stamp for system administration, order
verification, internal marketing, and system troubleshooting purposes. (An IP
address may indicate the location of your computer on the Internet.)
Product Reviews. You may choose to submit a product
review. If you post a review, we will ask for your email address and geographic
location. If you submit a review, your geographic location will be visible to
other users (your email address will be kept private). Also, any personally
identifiable information that you submit as part of the review can be read or
used by other visitors to the Site. We are not responsible for any personally
identifiable information that you choose to submit as part of your review. We
believe you can post a helpful review without disclosing any personal
UPDATES TO THIS POLICY
and updates on the Site so that you will always be aware of what information we